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08 THE PLAYBOOK

The Fractional CTO Playbook

Templates and checklists I actually use in Fractional CTO engagements, technical due diligence, and infrastructure hardening. Free to use — attribution appreciated.

Most engineering problems are not new. They've been solved a thousand times — the failure is that nobody wrote the solution down where the team could find it at 3am.

These are the working documents from my practice: the due diligence report structure I hand to investment committees, the NIS2 readiness assessment I run for SMEs, the runbook for the day everything goes wrong, and the templates I use to make architecture decisions out loud.

No theory. No frameworks invented for a deck. What I use, week in, week out.

# Document Use it when Action
01 Technical Due Diligence Report Template You're investing, acquiring, or joining — and need the truth about a system View document →
02 NIS2 Readiness Checklist A regulator, insurer, or enterprise client asks about your security posture View checklist →
03 The Bad-Tuesday Runbook Production is down and the first hour decides the month View runbook →
04 ADR Template + Engineering Health Scorecard You need decisions documented and team health measured, not felt View templates →
01 TEMPLATES & FRAMEWORKS

Technical Due Diligence Report Template

Structure of a one-week, fixed-scope technical DD. Written so a non-technical investment committee can act on it. Verdict first, evidence second, jargon nowhere.

Project [PROJECT NAME] — Technical Due Diligence
Prepared For [Investment committee / acquirer]
Scope Code, architecture, team, security, infra & cost
Time Invested 5 working days · [n] repos · [n] interviews

1. Executive Summary — read this page only if you read one

Verdict: PROCEED / PROCEED WITH CONDITIONS / DO NOT PROCEED

Question Answer Confidence
Can this system hold real users at 10× current load? [Yes / With work / No] High / Med / Low
Can the current team maintain it without the founder? [Yes / With hires / No] High / Med / Low
Is the security posture acceptable for the sector? [Yes / Gaps listed / No] High / Med / Low
Does the infrastructure cost match the financial model? [Yes / 2× / 3×+] High / Med / Low

Three findings that matter most:

  1. [The finding that changes the deal]
  2. [The finding that changes the price]
  3. [The finding that changes the roadmap]

2. Repository Health

Signal Observed Good looks like
Commit activity last 90 days [Data] Sustained, small commits
Test coverage (or evidence of testing culture) [Data] >60% on core, e2e on critical paths
CI/CD exists and gates deploys [Data] Failing build = no merge
Bus factor on core modules [Data] ≥2 people per critical path
Dependency hygiene [Data] Pinned, scanned, no known-critical CVEs
Secrets in history [Data] None; scanning in place

3. Architecture

  • What it is: [2 sentences, no diagrams needed]
  • What breaks first at 10×: [specific bottleneck]
  • Tech debt that is actually risk: [vs tech debt that is just ugly]
  • Cloud exit cost / vendor lock-in: [assessment]

4. Team & Capability

  • Who actually wrote the code (may differ from the deck).
  • Who can operate it at 3am.
  • The two hires the roadmap assumes — do they exist, and can they be hired in this market in this timeline?

5. Security Posture

Secrets management · dependency scanning · access control (MFA, least privilege) · logging & detection · backup/restore tested · incident process. Scored 1–5 each, evidence cited.

6. Infrastructure & Cost

Measured vs modelled run cost. The delta is never zero — the question is whether it's 10% or 300%.

7. The Three Uncomfortable Questions

  1. Infrastructure costing [x]× the model's estimate — why?
  2. The lead architect didn't write the code — who did, and where are they?
  3. The roadmap assumes hires that don't exist — what slips if they never arrive?

8. Red Flag Register

# Flag Severity Cost to fix Found in
1 [Description of potential critical finding] Deal-breaker / Condition / Watch [Estimate] Code / Team / Infra

9. Recommended Conditions & First 90 Days

If proceeding: the 3 conditions to write into the term sheet, and the 5 actions for the first 90 days, in order.

Method note: I read code, architecture, team, and posture independently — and I ask the questions nobody asked in the pitch meeting. One week, fixed scope, written for your committee.

Need an independent technical read before capital moves?
I perform this exact technical due diligence for investors, acquirers, and boards — in one week with a fixed scope.
Request a scope call →
02 COMPLIANCE & SECURITY

NIS2 Readiness Checklist

Assessment run for essential & important entities under the EU NIS2 Directive. Score each item: ✅ done · 🟡 partial · ❌ gap. Any ❌ on items 1, 2 or 4 is a reportable gap.

Entity [Organization Name]
Assessed By [Assessor Name]
Assessment Date [Date]
Target Score __/40 Points
1. Risk management measures (Art. 21) Target: ✅
  • Written, board-approved security policies
  • Annual review + after every significant incident
  • Testing & effectiveness assessment in place
  • Named owner (a person, not a department)
2. Incident handling & reporting Target: ✅
  • 24h early warning capability to CSIRT
  • 72h incident notification process
  • 1-month final report workflow
  • Incident log kept 3+ years (evidence for auditors)
3. Supply chain security Target: ✅
  • Due diligence on ICT vendors & suppliers
  • Security requirements in procurement contracts
  • List of critical suppliers maintained
4. Encryption & MFA Target: ✅
  • Data encrypted in transit and at rest
  • MFA on all remote access and privileged accounts
  • Key management documented (who holds what, where)
  • Hardware-rooted protection for crown-jewel keys where feasible
5. Backups & recovery Target: ✅
  • 3-2-1 backup rule implemented
  • Restore tested and timed, at least quarterly
  • At least one copy offline or immutable
6. Asset inventory & mapping Target: ✅
  • Complete inventory: servers, endpoints, SaaS, shadow IT
  • Crown-jewel data identified and mapped
  • Inventory owner and refresh cadence assigned
7. Training & awareness Target: ✅
  • Onboarding security training for all staff
  • Phishing simulations at least annually
  • Role-specific training for privileged users
8. Governance & accountability Target: ✅
  • Management body formally briefed on risk (minutes exist)
  • Responsibility for non-compliance assigned at board level
  • Budget line for security exists and is spent

Scoring Matrix

Score Range Status Required Action
32–40 Defensible posture Keep evidence, review annually
24–31 Regulator risk Gaps a regulator will find — fix within 90 days
<24 Severe fine exposure Fine exposure is real (up to €10M / 2% turnover for essential entities) — treat as a project, not a task

Evidence Pack

Auditors believe documents, not meetings. Maintain: policies (current, dated, signed), incident log, training records, supplier due-diligence files, restore-test results, board minutes.

I run this assessment as a fixed-scope engagement — outcome: scored checklist, gap register, and a 90-day remediation plan your team can execute.

Unsure about your NIS2 readiness or auditor evidence?
Get a full assessment, scored gap register, and a 90-day remediation roadmap.
enquiries@famartin.ie →
03 INCIDENT RESPONSE

The Bad-Tuesday Runbook

One page. Printed. Where the on-call person can find it at 3am without reading anything else. The first hour decides the month.

🚨 PRODUCTION INCIDENT — FIRST 60 MINUTES
Declare: anyone can declare an incident. Declaring early is always correct.
T+0–5 — STABILIZE COMMUNICATION Step 1
  • Declare in [#incident channel] — template: 🚨 INCIDENT — [system] — [declarer] — investigating
  • Appoint Incident Commander (one person, decides; not necessarily the most senior)
  • Assign Comms (customers/stakeholders — only voice out)
T+5–15 — TRIAGE (read-only, no heroics) Step 2
  • What broke: users, data, or money? (pick the worst)
  • When did it start (monitoring, not guesswork)
  • Last change deployed? → candidate #1, consider rollback
  • Recent config/credential changes?
T+15–30 — DECIDE Step 3

Decision tree:

  1. Rollback available & safe? → do it. Fastest path to known-good.
  2. No rollback, fix identified? → fix forward with a second reviewer.
  3. No fix, data at risk? → graceful degradation: shut the doors, save the data.
  4. Security incident? → isolate first (pull network), investigate after.
  • RPO/RTO for this system: [from inventory] — decision made against these numbers, not panic.
T+30–60 — EXECUTE + OVERWATCH Step 4
  • Mitigation applied? Verify with monitoring, not hope.
  • Status update #1 sent (every 30 min while red): what broke / what we know / next update at [time]
  • Log timeline as it happens (who did what, when — future-you will need it)
After green — same day Post-Incident
  • Post-mortem within 48h: timeline, root cause, the 5 whys, action items with owners
  • Blameless: the goal is a better system, not a better scapegoat
  • Update this runbook with what you learned

The numbers that must exist BEFORE Tuesday

System RPO (max data loss) RTO (max downtime) Rollback? Backup restore last tested
[Core API / DB] [e.g. 15 mins] [e.g. 1 hour] [Yes/No] [Date]
[Payment Gateway] [e.g. 0 mins] [e.g. 15 mins] [Yes/No] [Date]

*If this table is empty, that is the finding.*

Included in every infrastructure hardening engagement. Want it built for your systems? The first call is twenty minutes.

Want custom incident runbooks built for your production stack?
I audit systems, establish RPO/RTO metrics, and train teams before emergency hits.
enquiries@famartin.ie →
04 GOVERNANCE & METRICS

ADR Template + Engineering Health Scorecard

Two tools that make engineering measurable instead of vibes: decisions written down, and team health scored on evidence.

Part A — Architecture Decision Record (ADR) Template

ADR-[number]: [short imperative title, e.g. "Use event-driven jobs for billing"]

Status: proposed | accepted | deprecated | superseded by ADR-[n]
Date: [YYYY-MM-DD] · Deciders: [names]

Context
[What forces are at play? Technology, cost, team, regulation, deadline. 3-6 bullets.]

Decision
[One sentence. If you can't write it in one sentence, you haven't decided yet.]

Alternatives considered
1. [Option] — rejected because [concrete reason]
2. [Option] — rejected because [concrete reason]

Consequences
Positive: [what gets easier]
Negative: [what gets harder — honest, or this document is marketing]

Review
Revisit when: [trigger, e.g. "volume >10×" or "team grows past 12 engineers"]
          

Worked example (anonymized):

ADR-007: Run billing as asynchronous jobs, not in the request path
Status: accepted · 2024-03-11 · Deciders: CTO, lead backend

Context
- Payment webhook latency spikes block checkout threads
- Stripe retries duplicate charges if response >30s
- Team of 4; nobody to own a queue cluster at this stage

Decision: Billing runs as idempotent async jobs behind a queue; request path only enqueues.

Alternatives
1. Bigger instances — rejected: cost scales linearly with traffic, fixes nothing
2. Third-party orchestration SaaS — rejected: $4k/mo, new vendor dependency

Consequences
+ Checkout p99 drops under 400ms; retries become safe
- Exactly-once semantics now a code concern; monitoring required

Review: revisit at 1M events/day or if queue lag >2min sustained.
          

Part B — Engineering Health Scorecard

Run quarterly. Score 1–5 with evidence, not impressions. Trend matters more than level.

Dimension 1 looks like 5 looks like Score Evidence
Deploy confidence Coin flip, manual, feared Automated, boring, reversible [   ] [Evidence logged]
Observability Users report outages We detect before users [   ] [Evidence logged]
Bus factor One person = system Every critical path has 2+ [   ] [Evidence logged]
Tech debt handling Invisible until it bites Register exists, budgeted, burning [   ] [Evidence logged]
Incident culture Blame & silence Blameless post-mortems, actions done [   ] [Evidence logged]
Security basics Passwords in chat MFA, least privilege, patching cadence [   ] [Evidence logged]
Delivery predictability Estimates fiction Velocity measured, scope traded [   ] [Evidence logged]
Onboarding Weeks of guessing New hire ships in week 1 [   ] [Evidence logged]

Reading: any dimension at 1–2 with a "no evidence" column = this quarter's project. Two consecutive quarters flat at 3 = the system is quietly rotting.

Templates I use in Fractional CTO engagements. Want them applied to your team?

Want engineering leadership that installs these frameworks and drives delivery?
I work inside your team to bring order, velocity, and measurable technical maturity.
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